DEADICATED TO THE THE SPIRIT OF
Customer satisfaction is our business.
Packard International is dedicated to excellence in product quality and service. As a manufacturer and supplier supporting the drilling industry, we conform to all industry standards and meet or exceed customer requirements and expectations.
We deliver our products on-time with consistent quality, reliable and compliant designs, and a personal touch. This is due to a strong quality policy, rigorous process controls (like design and supplier evaluation), comprehensive documentation, and a culture of continuous improvement driven by leadership and employee engagement.
Our quality program is focused on providing products and services that surpass customer requirements and create a high level of satisfaction and confidence with the application of our products. All done with a personal touch, Packard is dedicated to the spirit of continuous improvement to meet the increasing demands of our industry.
Conforming to program requirements is just the beginning.
Packard International's quality program is certified in accordance with the latest revision of API Specification Q1, API Specification 7-1, API Specification 7V, and ISO 9001. Quality policies, quality assurance guidelines and quality control practices are documented in accordance with program requirements. Product design has been refined over years of effective field use.
EXPERIENCE
Our manufacturing organization is staffed with experienced supervision and senior manufacturing professionals with many years of precision machining experience. Material specifications include modern quality practices from material suppliers and steel components heat treated to specific mechanical properties. Material quality is supported with the appropriate documentation, ensuring customers benefit from evolving quality improvements and industry best practices.
Our QA and QC practices include detailed dimensional and functional checks. Those include pressure testing valve bodies and seals in accordance with API requirements. All components and assemblies are fully traceable.
Packard coordinates third-party certifications including ABS (American Bureau of Shipping) and DNV (Det Norske Veritas) per customer requirements.
Meeting high expectations through an integrated vision.
Finally, the importance of the quality program is emphasized through the integration of Packard's Quality Policy and Quality Objectives, staff, strategy, structure and supporting systems to provide confidence that Packard International's products and services will meet or exceed customer expectations.
